Financial Post - Olivia Bowden
December 17, 2015. Uber drivers are using ride share income to lease new cars, industry says 

An increasing number of drivers are leasing new vehicles in order to work for Uber...

To get around mileage restrictions that are often part of the leasing agreement, drivers often turn to the lease takeover market, said Jay Miri, founder of Car Lease Canada, a website that connects those wanting to drop their lease with those who are looking for a cheaper leasing alternative.

“Many of the lease takeovers posted by our users offer higher mileage allowances, extended warranties, and cash incentives — options that are highly desirable for Uber drivers,” he said.

George Iny, director of the Automobile Protection Association, said taking over a lease from someone who has paid for, for instance, an additional 40,000 kilometres could be beneficial for a potential Uber driver.

However, while the lower cost — and ability to lease a new car — of being an Uber driver may be alluring, operating as a taxi without purchasing can be risky, and costly. “The standard owner’s policy is very clear, that there’s an exclusion of coverage if you use it for commercial purposes. You are not allowed to make money using that car,” said Chella Turnbull, a lawyer at Zuber and Company LLP in Toronto.

Read the full story on the Financial Post website.




Globe & Mail - Jason Tchir
December 15, 2015. How do I know if the dealer is offering fair value for my trade-in? 

The price is right – if you’re the dealer. You should be able to get more than you’re being quoted for a trade-in – but you’ll get even more if you sell the cars yourself, experts say.

“The combined value for these two vehicles appears very low – it’s certainly a good deal for the dealer,” says George Iny, president of the Automobile Protection Association. “With models in demand like the two here, you’ll almost always obtain quite a lot more money selling yourself, but it’s not always realistic.”

Read the full story on the Globe & Mail website.




December 15, 2015. Quebec winter tire deadline: 5 things to know to stay safe 

There may not be snow on the ground in the Montreal area, but today is still the deadline to equip your car with winter tires.

Quebec's automobile insurance board, the SAAQ, requires all taxi and passenger vehicles, as well as mopeds, motorized scooters and motorcycles to be outfitted with winter tires from Dec. 15 to March 15 inclusively.

Fail to do so, and you'll face up to $300 in fines. In the spirit of the season, here are five things to know about your winter tires, according to George Iny of the Automobile Protection Association.

Read the full story on the CBC website.




Toronto Star - David Bateman
December 7, 2015. As oil falls, so does the loonie and travellers reconsider their holiday plans 

Oil futures slipped to under $39 a barrel Monday, dragging down the dollar half a cent, to an 11-year low...

Some consumer goods are proving popular with U.S. buyers. Americans are turning to Canada to buy high-end vehicles, according to Automobile Protection Association director George Iny.

“We’ve noticed that larger pickups and SUVs are being snapped up at auctions by U.S. buyers. They have a big advantage [in currency terms] and they’re using it to their advantage,” he said.

Iny revealed that a recent survey by his association indicated substantially fewer U.S. vehicles for sale at Canadian lots.

“Usually about 15 per cent of dealers would have vehicles from the States. None had U.S. vehicles in a recent survey of 20 dealers,” Iny added.

Read the full story on the Toronto Star website.




Globe and Mail - Steve Mertl
November 27, 2015. When the rubber hits the snow: How different tires stack up 

Canadians are a prudent people for the most part, except when it comes to outfitting vehicles with winter tires.

Data released last year by the Tire and Rubber Association of Canada showed about one in two motorists opt not to put on winter rubber, placing their faith in so-called all-season tires and their innately Canadian winter-driving skills.

Some may relent after a sphincter-tightening experience in an early-winter snowstorm or bout of freezing rain. And, those who do have winter tires often wait until the last minute to put them on, joining the converts in a traffic jam at service centres...

The Automobile Protection Association (APA), the Montreal-based consumer watchdog, recently issued its own winter-tire testing data.

Read the full story on the Globe and Mail website.




CBC News - Laura Wright
September 22, 2015. Consumers blindsided by Volkswagen's emissions test rigging 

Volkswagen's emissions test-rigging scandal is shocking many in the industry because of how intentional the auto company's deceit seems to have been.

The German automaker said Tuesday that 11 million diesel vehicles worldwide were outfitted with software designed to rig emissions tests. The so-called defeat device is illegal in Canada and the U.S., and the company could face billions of dollars in fines for using it. On Tuesday, VW said it would set aside $9.6 billion to deal with the consequences of the scandal.

George Iny, from the Automobile Protection Association, said cars are only tested in labs, not in real-world situations. As a result, emissions testing is not as accurate as it could be.

"The carmaker prepares the vehicle for the test, sort of like a student who crams for the exam, but three weeks later hasn't really integrated most of the material," he said.

Read the full story on the CBC website.


Read the latest update from the APA 


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CBC News - Holly Moore
September 4, 2015. Manitoba minister promises to start 'clean up' on unfixed vehicle recalls 

Manitoba Minister of Consumer Protection Ron Lemieux will start consultations with the automobile industry on how to address unfixed safety recalls after a CBC investigation revealed more than one in six Manitoba cars have at least one.

Lemieux told CBC he brought his car into the dealership on Thursday for regular maintenance and coincidentally, they told him about an unfixed recall.

"I was very encouraged, really overjoyed to hear that the minister would take that interest in the issue." said George Iny, director of the Automobile Protection Association.

Read the full story on the CBC website.



CBC News - Holly Moore
September 2, 2015. Manitobans shocked by unfixed vehicle safety recalls 

A large number of Manitoba vehicles on the road have unfixed safety recalls that may cause crashes, injuries and even death, a CBC news investigation has found.

CBC news performed safety recall searches on 50 vehicles found in parking lots and online. Sixteen of the cars had unfixed recalls that included risks of brake lamp problems, airbag malfunctions and ignition key position malfunctions. Some of the owners approached by the CBC I-team said they weren't aware of any recalls on their vehicles.

George Iny, director of the Automobile Protection Association, called the risk of injury due to a recall "remote" but called on all levels of government to update recall legislation.

Read the full story on the CBC website.



Financial Post - Kristine Owram
August 27, 2015. As Canadians buy record number of pickups and SUVs, new fuel-economy rules may prove hard to meet 

Canadians continued to snap up record numbers of SUVs and pickup trucks in July, a trend that will make it very difficult for automakers to meet new fuel-efficiency standards outlined by the government last week.

Read the full story on the Financial Post website.



August 10, 2015. Are You Deeply In Debt After Buying a New Vehicle? 

Many Canadians are financing a new vehicle purchase over six, seven or even eight years, while others agree to an interest rate of more than 10%. According to a report by the Automobile Consumer Coalition (ACC), we could soon be facing a crisis.

“It’s wrong to think you can buy a bigger or more luxurious vehicle for the same price,” says George Iny, president of the Automobile Protection Association (APA). “Your monthly payments will be the same as if you had purchased a smaller car, but maintenance costs, tire prices, and fuel consumption will all be higher.”

Read the full story at Auto123.com.

Find out more about long term car loans.



July 27, 2015. Video: 

Ottawa admits it was left out of the loops on the massive buyback of FCA vehicles in the U.S., CBC's Ron Charles reports. 

Watch the video on the CBC website.



CTV - Tom Krisher and Jonathan Fahey
July 27, 2015. 
Fiat Chrysler must offer to buy back half a million trucks after regulator deal

Fiat Chrysler must offer to buy back from customers more than 500,000 Ram pickup trucks and other vehicles in the biggest such action in U.S. history as part of a costly deal with safety regulators to settle legal problems in about two dozen recalls.

The Italian-American automaker also faces a record civil fine of up to $105 million. In addition, owners of more than a million older Jeeps with vulnerable rear-mounted gas tanks will be able to trade them in or be paid by Chrysler to have the vehicles repaired.

Read the full story on the CTV website.




Driving.ca - Lorraine Sommerfeld
July 20, 2015. Who do you call if your new car is a lemon?

Sometimes, car purchases don't always go as promised. Here's how to set things straight when that happens

The number of “lemons” on the road is often still batted around at 10 per cent; that’s unfair and dated information. George Iny of the Automobile Protection Association (APA) stresses the number is actually closer to one per cent. That doesn’t mean only one per cent of cars will experience some issues, but that more like one per cent are actually lemons in the way most of us define the word: a car that is beyond saving.

Don’t be alarmed by recall notices. Recent devastating losses have made the industry a little jumpy, and some manufacturers are very much playing “better safe than sorry”. Getting ahead of the curve on a potential issue is preferable to pretending it doesn’t exist. If your car is older and you had a problem fixed on your dime that is now facing a recall, contact the manufacturer for recourse. An APA membership ($77 first year, $39 renewal) provides counselling and directions on many issues like this one.

Read the full story on the Driving.ca  website.




Driving.ca - Lorraine Sommerfeld
July 13, 2015. 
Regret the extended warranty? It’s hard to fix costly mistakes

Remember, when you sign on the dotted line of a new car contract, there is no cooling off period

“When I got home I started going over my new car contract, and I realized that I’m getting an extended warranty I’m not even sure I need. Can I get out of it?”

Michael Turk is a lawyer with the Automobile Protection Association (APA), a non-profit consumer association I work with on my TV show. “It remains the question I can count on getting every week, even after years and years of doing this,” he tells me.

I’ve spoken with advocates like the APA, and I’ve spoken with car dealers, psychologists, and market experts. Some emotional switch gets flicked at some part of the process when the pen hits the paper. A salesman will call it “closing a deal”. I liken it to that moment a calf falls over and gets its legs all tied together.

Read the full story on the Driving.ca website.




June 16, 2015. Toyota expands Takata airbag recall to 387,000 vehicles in Canada

Toyota Canada has expanded its recall of vehicles with Takata airbags to another 255,000 vehicles in Canada.

George Iny director of Canadian Automobile Protection Association says weakness in the airbag is more likely to occur in warmer more humid climates. Read the full story on the CBC website.




CBC Go Public - Mark Harvey
June 14, 2015. Vehicle buyers urged to be careful when dealers ask for deposits

Aghogho Oyearone thought she could simply ask Gateway Toyota in Edmonton to return her $2,500 deposit after the dealer couldn't deliver the new Highlander SUV in the agreed-to timeframe...

There is no consumer protection legislation in Alberta that deals directly with deposits, according to Laura Lowe of the Alberta Motor Vehicle Industry Council (AMVIC).

It's the same story across the country, except in Quebec, which give a consumer two days to get a deposit back when the contract is for a vehicle that needs to be financed, according to George Iny of the Automobile Protection Association. Read the full story on the CBC website.




The Globe and Mail - Jeremy Cato
June 10, 2015. Why car dealer’s profit is much lower than you think

Despite a widespread perception that new car dealers rake in the dough on every sale, the reality is the opposite of Apple.

No one sells a car at full price in Canada in 2015. No one. The market is awash in consumer-pleasing, but profit-sapping sales sweeteners, both from the dealer and factory.

Read the full story on the Globe and Mail website.




June 9, 2015. Roadworthy horsepower

In this age of hybrid, electric and even hydrogen-powered cars, there is something still very anti-establishment about buying a car with more get up and go than most full-size trucks or SUVs. For buyers of these muscular machines, value often takes a back seat to the excitement you get when you slip into the driver’s seat. But that doesn’t mean you have to throw caution to the wind when you put your money down on a so-called “Pony car,” so we tasked our expert panel with rating five of the fastest daily drivers to find which will steer you clear of buyer’s remorse. Read the full story on the MoneySense website.




CBC - Raffy Boudjikanian
May 19, 2015. Dealer, Toyota kept Montreal widow on the hook for husband's lease

A driver's advocacy group is urging senior citizens who are 75 years or older not to sign car leases after the widow of a 79-year-old Montreal man who entered a five-year contract with a local Toyota dealership was told she would be responsible for the vehicle.

"Leasing is usually just a bad idea for seniors once you're past 75 years old and here's why: at 80 you have a driving test [administered by the Société des Assurances Automobiles du Québec]. If you don't make it, you're stuck with a lease on a vehicle that basically you can't use anymore," said George Iny, president of the Automobile Protection Association.

Iny said the APA has heard about a dozen complaints from seniors who feel they have been wronged by the automobile retail industry in the last two years. Read the full story on the CBC website.




April 20, 2015. The dirty secrets of vehicle-emissions testing

So that pesky check-engine light is on. Will you pass the emissions test? If you're in Ontario, the short answer is no.

According to George Iny, president of the Automobile Protection Association (APA), “failure rates for cars less than 10 years old are now below five per cent. That means 20 vehicles are inspected to identify one bad one – it costs over $700 to pick up a polluter. For vehicles less than seven years old, the cost is in the thousands of dollars to pick up a problem, as only one to two per cent of vehicles fail for legitimate reasons.” Read the full story at Driving.ca»




March 28, 2015. Most new car dealerships fail mystery shopper test: Calgary survey

We’ve all seen them – car dealership ads promising deep discounts or low monthly payments on brand new cars.
But does the promise in the pitch disappear at the dealership door?
That’s what the Automobile Protection Association’s (APA) team of mystery shoppers wanted to know when they visited 22 new car dealerships across Calgary.
Read the full story on the W5 website»

Read APA's annual report of the auto industry as seen on CTV W5.

In October 2014, APA mystery shoppers visited 22 new car dealerships in the Calgary market to shop for new vehicles. The APA shoppers used ads for popular vehicles from the three domestic and four Asian carmakers. Visits were recorded on W5’s cameras and monitored by a retired auto dealer. Overall, only three of 22 dealers earned a PASS rating. Price misrepresentations were higher and deceptive practices more prevalent and more sophisticated than when the APA last shopped for new vehicles in Alberta, back in 2002-2003. Read the full report.




March 20, 2015. Motor Mouth: The best kept secret of buying a used car

We Canadians are a frugal lot. We cross-border shop, we consider American outlet malls religious sanctuaries and we’ll scrounge, sometimes all weekend long, to save a few cents a litre on 91 premium. We can quote invoice pricing verbatim, always scour the Internet for the best deals and woe be the salesperson who thinks he/she can out-haggle a 51-year-old divorced Montreal grandmother on bien-etre social.

And yet we pass up on the best automotive deal of all... Read the full story at Driving.ca»

Being administered by the automaker itself, rather than the dealer, means the warranty will be honoured in all the brand’s dealerships. “Factory-backed is better than an independent warranty,” says George Iny, president of the Automobile Protection Association (APA). “It’s the most valuable component of any CPO program.” More info on CPO vehicles.



CTV News
March 17, 2015. Quebecers buying larger cars, SUVs

Quebec's love of small cars is transforming into an affair with SUVs.

Almost one new vehicle in three now sold in Quebec is an SUV according to Protegez-Vous magazine and the Automobile Protection Association.

Over the past ten years the number of large cars sold in Quebec has tripled, now sitting at 30.2 percent of all vehicles sold in Quebec in 2014.

According to George Iny of the APA Quebecers could be choosing SUVs because they are more likely to have four-wheel drive, useful in getting out of snow drifts. Read the full story on the CTV News website» 



The Globe & Mail
March 17, 2015. Which high-tech safety features are worth getting?

When I’m in the market for a car, I like to check out the latest safety features available to protect my family. Some of the new options are so high-tech, however, it can be tough to determine which are worth buying.

George Iny, director of the Automobile Protection Association in Toronto, says even car salespeople are not always well informed about the features they’re peddling. I asked Iny to explain how some of the latest safety technology works and what he considers to be the most worthy new options.

Read the full story on the Globe & Mail website» 



CJAD 800
March 4, 2015. Spring break means higher gas prices: analysts

Motorists were left fuming at the pumps on Tuesday morning after gas prices took another sudden, unexplained bounce during the overnight hours on Monday.

The price of a litre of regular gas in Montreal jumped to about 125.9 earlier this week — up about 11-and-a-half cents. Read the full story on the CJAD website»



CBC News
March 3, 2015. Service Alberta scrutinizes vehicle industry watchdog

A leaked document released by the Wildrose party shows the Alberta government has serious concerns about the quality and impartiality of investigations done by the Alberta Motor Vehicle Industry Council (AMVIC).

A Go Public investigation in March 2013 found consumers who said they were told by car dealers to pay hundreds of dollars for optional warranties they hadn’t requested.

At the time George Iny of the Automobile Protection Association called AMVIC complacent and a rubber stamp.After that, AMVIC promised it would do more investigations Read the full story on the CBC website »



CJAD 800
February 25, 2015. Collusion, real or not, looms over Quebec's gas market

George Iny has seen collusion in the Quebec gas market before. The director of the Automobile Protection Association is currently involved in a class action lawsuit against a number of gas retailers big and small that have been found guilty of colluding in keeping gas prices artificially high. Read the full story on the CJAD website »




CJAD 800
February 22, 2015. Financial markets watchdog lowers boom on car dealerships

Quebec's financial watchdog has lowered the boom on nine car dealerships for questionable practices when it comes to selling insurance policies.

The Autorité des marchés financiers fined the dealerships between 10 and 17 thousand dollars each, for overselling replacement costs or similar insurance products.

"Prices were high, they're supposed to declare when they're collecting more than a 30 per cent commission. Consumers were often not aware of that," said George Iny, director of the Automobile Protection Association Read the full story on the CJAD website »



February 16, 2015. Here’s a novel idea: Buy a car you can actually afford

Don't want to go broke? Then do lots of research and take into account the long-term maintenance costs of that shiny new or used car.

Everybody, whether buying new or used, wants to get the best deal possible on the car best suited to their needs. If you know little about cars and don’t want to be bothered to learn, don’t buy a used expensive-when-new, expensive-to-repair vehicle.

If you’ve got $20,000 ... to drop on a car and you want peace of mind, buy something – anything – new. Full warranty and the knowledge that this is the car you can actually afford. Read the full story on the Driving.ca website »



CBC Go Public
February 9, 2015. BMW's Mini Coopers labelled 'junk' as owner hit with $10K engine repairs

An Ontario woman has decided to Go Public, as she fights to get Mini Canada, owned by BMW, to pay $10,200 to repair her Mini Cooper, after a blown engine that left her car unusable.

George Iny, president of consumer advocacy for the Automobile Protection Association in Canada, says his organization hears a lot of complaints about the older Mini models — especially those manufactured between 2002 and 2008.

"A used Mini is a piece of junk. And the pity is, unlike other BMW products, it's sold to people who would otherwise be driving in a small Volkswagen or Toyota or something like that," he told Go Public.

"What you would need is some kind of 'lemon' protection for both new and used car buyers, because the car companies don't respect the implied warranty that you get. You need something clearer," said Iny. Read the full story on the CBC website »

If you have had a similar experience with a MINI, we ask that you fill out this form



CBC Go Public
February 2, 2015. SAAQ pilot project will track drivers' behaviour using GPS

The province's car insurance board says it will soon have another tool to make Quebec's roads safer.

The SAAQ will launch a pilot project where it will ask drivers to voluntarily install a GPS (global positioning system) in their vehicle so that it can gather data on how they drive.

The Automobile Protection Association (APA) says the project can be a good incentive for drivers to be more vigilant on the roads. Read the full story on the CBC website »



Toronto Star
January 14, 2015. Auto lenders quietly install a digital repo-man

A little-known black box buried in the guts of many GTA vehicles makes drivers with poor credit the hapless targets of what is becoming a 24-hour surveillance culture.

Jeffrey Newhouse, president of Canadian Title Loan, an Oakville company that uses starter-interrupters, said customers with bad credit agree to having one installed when they sign up for a loan.

Customers are grateful, he claims: “It allows us to take a chance on them, lending them money when nobody else would.”

George Iny, president of the consumer advocacy Automobile Protection Association, is skeptical of such arguments. Read the full story on the Toronto Star website »



CBC News
January 13, 2015. Canadian dollar slump hikes cost of U.S. imported goods
From Acuras to iPhone apps, suits to sweet potatoes, Canadians are going to be paying more for imported goods, thanks to the loonie's fall against the U.S. dollar.

The Automobile Protection Association says Toyota and Honda, among others, raised prices in the first week of January. Several luxury brands, including Lexus, Acura, and BMW have also made changes to their pricing, with Audi reportedly set to follow in mid-January, the association says.

The APA says most of the increases are modest, an extra few hundred dollars per vehicle. Read more on the APA WebsiteRead the full story on the CBC News website »



Inside Ottawa Valley
January 8, 2015. Separate hype from headache, get useful information with new car reviews

We are constantly bombarded by new vehicle reviews, whether on websites, or in newspapers, magazines, and manufacturer ads quoting favourable words from friendly automotive journalists.  Read the full story on the Inside Ottawa Valley website »



Toronto Sun
January 8, 2015. Car dealer fined for not disclosing accident damage to buyers

A Mississauga used car dealer is facing a $7,000 fine for selling four vehicles without disclosing accident damage repairs greater than $3,000, the Ontario Motor Vehicle Industry Council (OMVIC) said Thursday.

Bringing such cases to light to protect both consumers and the used car dealership industry “is something the government wants across a broad range of consumer products and services,” said George Iny, the director of the Automobile Protection Association. Read the full story on the Toronto Sun website »



The Globe and Mail
January 4, 2015. Canadian car recalls hit record high in 2014

Canadian auto recalls hit an all-time high last year, with more than eight million vehicles affected as several high-profile problems with faulty airbags and ignition switches brought safety issues to the forefront.

Auto makers issued nearly 600 recall notices on Canadian vehicles in 2014, according to data obtained from Transport Canada.

“GM was in a pickle and nobody else wanted to be the new GM,” said George Iny, president of the Automobile Protection Association. “So they started to do some housecleaning. And people with skeletons in the closet and bodies in the basement have been pulling them out.” Read the full story on the Globe and Mail website »






Financial Post
December 30, 2014. In 2014 recall crisis, no punishment for Canadian automakers

Sixty million vehicles were recalled in North America this year. That’s twice as many as the previous record and more than three times the number of new light vehicles sold in 2014.

“You have at least a decade of sloppiness by carmakers,” George Iny, head of consumer advocacy group the Automobile Protection Association, said in an interview.

“The [Motor Vehicle Safety Act] was written with very significant punitive measures but they’ve never been applied,” Mr. Iny said. Read the full story on the Financial Post website »



CBC News
December 18, 2014. Phantom car break-ins in Montreal area baffle authorities
"The only way to truly stop some of these electronic hacks would be go to your dealership and get the electronic door locks disabled," he said.

Meanwhile, the Automobile Protection Association said it had never before heard of these types of break-ins in the Montreal area.

APA president George Iny told CBC that car theft trends tend to make their way from west to east in Canada. He said these door-lock hacking attacks remain rare, in general.

He said car manufacturers may want to consider favouring mechanical locking again if these kinds of break-ins become more prevalent, Iny said.

"What you see here is if you cut out one of the lines of defence, the thief really only needs one way in." Read the full story on the CBC News Montreal website »


CTV News
November 29, 2014. Taxes partly to blame for Quebec's higher gas prices

According to the Automobile Protection Association, the higher prices at Montreal gas pumps are due to price fixing and they say motorists can make choices that have an impact.

APA director George Iny says drivers change their behavior when they sense gas prices are out of whack.

“People will buy smaller amounts of fuel. They don't want to be stuck with that high-priced fuel in the tank, and they will put off filling up. It sends a message to retailers that they should step up their game a little,” he said. Read the full story on the CTV News Montreal website »


The Globe and Mail
November 25, 2014. When must the car company fix your vehicle?

The warranty probably won’t specifically say that ongoing troubles are covered after the warranty expires. But they still should be, says the Automobile Protection Association (APA).

“The recurrence of the same problem after a contractual warranty expires creates an evidentiary presumption that the problem was never corrected during the warranty period,” says APA president George Iny. “Officially, the car makers do not recognize this presumption – it arises from decisions in contract law cases applicable to all provinces.”

You may have to prove that you had your car previously repaired under warranty by showing a work order, Iny says. Read the full story on the Globe and Mail website »


Toronto Star
November 18, 2014. Knowledge is power when financing a vehicle

For many of us, buying a car doesn’t qualify as an enjoyable experience, no matter how much those in the car-selling business (manufacturers and dealers) try to ease our collective pain...

“Often on the smaller cars, taking a large cash rebate and paying the market rate of interest could be cheaper than taking a low-interest rate loan. That’s where your line of credit comes in,” says George Iny, head of the consumer advocacy group, the Automobile Protection Association (APA).

Sometimes, however, the cheap manufacturer interest rate is the way to go.

“You have to do a comparison. Cash isn’t always better. Sometimes the interest rate savings are so significant, particularly on a vehicle with a longer payment cycle [for six or seven years], we start to find that the interest rate savings are more significant than the cash,” Iny says. Read the full story on the Toronto Star website »


CBC News Edmonton
October 22, 2014. Edmonton woman wants ‘unsafe’ Hyundai replaced
An Edmonton woman believes her 2012 Hyundai Veracruz is unsafe after the same potentially-dangerous oil leak — now the subject of a continent-wide safety recall — had to be repaired four times. Read More »


CBC News - Business
October 22, 2014. Remote-starters recall reveals gap in Canada's notification system
Thousands of remote starters in Canadian vehicles have been recalled because they could cause the vehicle to shut down suddenly without notice. More InfoRead More »


CBC News Montreal
October 18, 2014. Wiretaps allowed in gas price fixing lawsuit
The Supreme Court of Canada has allowed wiretap recordings from a criminal case to be used in a civil suit against a group of Quebec gas stations accused of price-fixing in the 2000s. Read More »


Canadian Business
May 22, 2014. Car leasing regaining its appeal but Cdns prefer to own their wheels

Consumers are increasing turning to leasing when acquiring a new car, but the availability of ultra-long loan terms means the days of almost half of drivers travelling the leasing route are gone, according to industry observers.. Read More »



CBC Go Public, Edmonton
November 6, 2013. Airbag system on Chev 4X4 ‘too sensitive,’ says Alberta driver

Farmer’s ‘simple’ U-turn on gravel road triggers side airbags
An Alberta truck owner says the side airbags went off in his pick-up when they shouldn’t have, slammed him into his passenger, even shattering his glasses.
In September 2013, Matthew Nolte was driving his 2011 Chevrolet Silverado four-wheel drive on a back road near his home in Sturgeon County, north of Edmonton. Read the full story on CBC.ca »


The Chatham Voice
October 23, 2013: Put the brakes on Drive Clean
Jim Blake

The program is... costing Ontarians $30 million per year in fees... A rising star in the PC caucus, is out to end Drive Clean through a petition. You can find it on his website, montemcnaughtonmpp.ca [pdf] ... It has been the subject of studies by the Fraser Institute, the Automobile Protection Association and the media, which found it delivered inconsistent results based on a shaky premise... Read More »


The Globe and Mail
January 24, 2013: How to buy a used, not abused, car
By Joanne Will

The most important pre-purchase step you can take is to have the vehicle inspected.
“Not just a safety inspection, but the complete vehicle,” says George Iny, director of the Automobile Protection Association (APA). “On our website, you can download an inspection form for free if the shop you’re using doesn’t have one. The form (.PDF) forces them to check at least 30 or 40 items and do a road test.” Second, if you want to find a vehicle to carry you through years of motoring, don’t be a price junkie. “Advice which says compare prices, don’t pay too much, be cheap, look for a bargain – all of that is premised on the idea that every used car of the same year and model is roughly the same as the next one. While that’s true for new cars, it’s not true for used,” Iny says. Read More »


Toronto Star, Wheels.ca
January 17, 2013: A lemon car? Here’s who you should call
By Mark Toljagic

Disputes about alleged defects in a vehicle’s assembly or implementation of the new-vehicle warranty are eligible for arbitration under CAMVAP. Because it’s a dispute-resolution process, it has some distinct advantages...  Read More » or Visit the CAMVAP website »


The Globe and Mail
January 2, 2013: Should I follow my car's service schedule?
The Automobile Protection Association (APA) says engine oil is supposed to last a long time, normally.
“We’ve seen fleets running 20,000 km between oil changes using synthetic oil,” says APA president George Iny. “The problem is that few consumer vehicles are operated under normal service in Canada during the winter, when frequent short trips with a not fully-warmed-up engine are the norm.” Read More »


January 2, 2013: Warranty repairs: What if the dealer can't fix your car?

by Jil McIntosh
“There is quite a lot of variability between the service operations of different dealers,” says George Iny, Director of the Automobile Protection Association... "People think they’ll call the manufacturer for help, but consumers have a misconception about the level of authority and support they’ll get.” Read More »



CTV On Your Side
November 22, 2012: Fuel efficiency ratings are not accurate
Fuel efficiency is a major selling point in many car ads, so consumers noticed when Hyundai and Kia were caught overstating their mileage. Read the article >>


November 15, 2012: No free ride when financing a new vehicle
Zero-interest deals negate potential cash discounts that could save you more in the long run

Zero is still hero in the eyes of many cash-challenged Canadians. Nothing draws potential buyers to a new-car showroom like a giant “0%” sign plastered on windshields and dealership windows. Financing is far and away the most popular way of acquiring a new vehicle in Canada. Leasing makes up just 17.3 per cent of the market. A zero-interest loan sounds like a no-brainer, but George Iny, president of the Montreal-based Automobile Protection Association, cautions there’s no such thing as a free ride. Read the article >>


CTV On Your Side 
March 29, 2012: Why American cars are cheaper

George Iny of the APA said that car prices in Canada will likely remain higher than in the States for the foreseeable future… As Canadians know, automotive sticker shock starts where the Welcome to Canada signs begin…
"In the States the roads are better, the weather is better and there's more cars available," said "Ricky Haroon of Auto Direct Montreal. "As well, most U.S. vehicles are fully loaded." Read the article >>


CJAD 800 AM 
March 24, 2012: West Island car dealership takes leap, opens Saturdays.

Another car dealership in the Montreal area is taking the plunge and opening on Saturdays.
This despite trouble at some St. Jérôme dealerships that recently tried the same thing.
Sebastian Pitruzzello, co-owner of des Sources Dodge Chrysler in Dollard-des-Ormeaux, said he's aware of the three St. Jérôme dealerships that last week reversed their decision to open Saturday after just trying it once because of protests and vandalism. There might be some incidents, we never know, we're going to be ready," Pitruzzello told CJAD News, adding they've advised police.
But Pitruzzello says it's worth the risk and getting kicked out of the provincial car dealership association (Corporation des concessionnaires d'automobiles du Québec or CCAQ)."I need to take care of my clients and I need to sell more cars so if they do, they do." Read the article >>


The Globe And Mail 
Mar. 20, 2012: Do I need to install an electronic rust inhibitor?

I just bought a new Tucson and wondered if it's necessary to have an electronic rust inhibitor installed? The dealership recommends the gadget, but I was wondering what your take would be. – Mario, Kelowna, B.C.

Dealers charge as much as $800 for the quickly-installed device — a small box that applies a weak electric current to the metal on your vehicle — which normally (costs them as little as) $150, says APA president George Iny.

The consumer watchdog doesn't recommend the devices, which are based on the concept of cathodic protection used on the submerged parts of bridges and boat motors. Those devices only work when the metal is submerged in water. While device manufacturers have plenty of anecdotal evidence from satisfied customers, Iny says he's seen no studies showing electronic rust inhibitors actually protect your car on the road.

“Your car's not usually underwater,” Iny says. “I'd like to see a technical report signed by a Canadian engineer that shows the device is effective.”

The word theory gets used a lot on brochures for these gadgets, but, other than comments on various Internet discussion boards, there's no research showing that a vehicle equipped with the device had less corrosion than it would have had anyway, Iny said...

“The paint plus zinc combination is typically designed for a minimum life of ten years, assuming no major damage,” says McMaster University engineering professor Joseph McDermid. “That's why manufacturers are now able to offer warranties. Electronic protection shouldn't be necessary and I wouldn't recommend it.”

Read the article >>




Feb. 17, 2012: CÉGEP students say new law is discrimination

Quebec’s CÉGEP students say a new provincial law is discriminatory and they'll fight it in court.
The province announced today that it will impose zero-alcohol policy on all drivers under 21, starting April 15th.
George Iny, with the Automobile Protection Association, says young people have a higher-accident rate, and the province can use those numbers to back its law. "It's supported by the science, and because of that you are able to use age as a criteria," he says.
But, Quebec's CÉGEP students' association says the policy violates Canada's discrimination laws. Read the article >>



The Toronto Star
Car salesmen who overcharged by $25,000 will be able to sell again
George Iny, president of the Automobile Protection Association said the suspensions are still “significant” in view of the history of licence tribunals. | Read the article >>


Global TV Montreal 
August 08, 2011: 21 deaths during Quebec’s "construction holiday"

More than 20 people were killed on Quebec roads over the province's popular two-week holiday... George Iny of the Automobile Protection Association (APA) says that’s because... more drivers on the road leads to more accidents. Read the article >>


CBC News, The National
July 23, 2011: Internet Car Fraud

Police say con artists are increasingly targeting drivers who advertise their cars online... The Automobile Protection Association says it has seen an increase in this type of fraud... View the full report >>


CTV Montreal 
July 27, 2011: A strong Loonie means fewer American tourists

With the U.S. Dollar closing at just under 95 cents Canadian on Wednesday, taking a trip to Montreal is a lot more expensive than it used to be for our neighbours to the south... But...A trip to a local book store shows separate, higher prices for Canadians than Americans..." The same principle applies...when it comes to cars assembled in Canada... But there's also another explanation, especially as it applies to the automobile industry.
"In some cases, they do choose to charge what the local market is willing to pay," said George Iny of the Automobile Protection Association. Read the article >>


CBC Canada
June 8, 2011: Vehicle safety checks probed in Manitoba

A CBC investigation has uncovered inconsistencies in the provincial vehicle safety inspection program — a problem CBC has uncovered in the past. One critic says safety inspection programs with inconsistencies are worse than no program at all. Read the article >>


CBC The National
May 26, 2011: Several small cars earn top safety marks

Six small cars get top marks in new safety tests, challenging the notion that smaller cars are less safe than bigger cars. Watch the report >>


CTV Montreal
May 18, 2011: Woman wants car dealership to pay up

Katarina Cierna says she'll likely spend thousands of dollars in repairs to correct the problem and she wants the dealership that sold her the car to reimburse her. Read the article >>


April 11, 2011: Time to Scrap Ontario's Drive Clean Program

An interview with APA's President, George Iny. Listen to the interview at CBC.ca»


CBC Toronto
April 7, 2011: Time to Scrap Ontario's Drive Clean Program

The province appears set to put the breaks on the Drive-Clean program. Currently, you're required to have your vehicle checked for harmful emissions as soon as the vehicle is 5 years old. But several news reports today say the age is being pushed back to 7 years. The rationale is apparently that new technology is improving the tests. Listen to the interview >>


April 2011: APA Auto Repair Investigation with CTV's W5

W5 goes undercover with the Automobile Protection Association in the annual survey of used car dealers, and finds some very troubing results. Watch the report >>


Montreal Gazette
October 2010: Get your car ready for winter -now!

Let's talk rustproofing: The salt that clears Montreal's streets of ice is murder on car bodies. This is why the APA recommends Krown sprayed oil rustproofing annually. For protection that lasts more than a year, the APA endorses grease-based rustproofing provided by Antirouille Barry's Rustproofing at 4066 Jean Talon W.
"My process is based on what we did back in Jamaica, where the salty sea air devours cars," said owner Barry Dunne. "A thorough grease application throughout the car inside and out can keep it intact for years or even decades. And it only takes one application!"
Read the article >> | More Info on rustproofing >>