Consumer Info: Frequently Asked Questions

 Frequently asked questions about our services are located here.

Is invoice pricing the same in the United States and Canada?
A: No

Is the invoice pricing the same all across Canada?
A:
Yes, however the incentives may vary by geographic area.

When is the best time to buy a vehicle?
A: In most cases APA can provide you with a favourable price for a vehicle any time. We are able to do this because we receive a discount from the dealer based on the volume of referrals. However, manufacturers often provide greater incentives during slow periods (e.g. September, January, etc.). APA members can combine the discount at the dealer level with manufacturer’s incentives offered at the time.

How Does a Broker Differ From a Dealer?

The APA New Car Buying service uses a combination of new car dealers and brokers to deliver vehicles to our members.

In some cases, we use car brokers because the manufacturers will not permit their dealer to do business with the APA. They do not appreciate our efforts to obtain discounted pricing for our members.

The APA’s brokers have been working with our members for many years. Buying through our broker does not disadvantage you in any way. A broker is an independent business person who deals with many new car dealers and acquires the vehicle on behalf of the purchaser. In most cases, the broker arranges the transaction but the title passes directly from the dealer to the consumer. Feel free to contact us for more specific information.

Like our dealers, our brokers have agreed to pre-negotiated APA pricing on new vehicles and there are no additional charges to you other than what is indicated in the pricing information we send to you.

Our brokers can provide finance and lease payments based on the APA price and they can also arrange trade-ins through the dealer who is supplying the new car.
 

Should I Rustproof My Car?

We believe that an annual application of an oil-based protectant is the most effective way to protect your vehicle over a long period of time. If you are not planning to keep your car for more than 5 years, you can probably let the next owner worry about rustproofing.
 

Dealer installed rust protection packages are usually a wax-based product applied to the surface of the vehicle. They typically combine that product with paint protection and fabric protection for the interior of the vehicle. Since almost all vehicles come from the factory with a clear coat finish, additional paint protection is not necessary. We recommend that you hand wax the vehicle 2 -3 times a year to preserve the paint finish. Fabric protection usually takes the form of Scotch Guard (or a similar product) which you can buy for $10-20 from any automotive retailer and apply yourself.

We recommend an annual application of an oil-based product such as Krown Rust Control. For further details see the information on our website or go to www.krown.ca.  

Some dealer packages offer electronic anti-rust devices. We do not recommend them.
The APA is not convinced that electronic anti-rust devices provide good protection compared to the available alternatives. The people at Krown had an independent study done that shows a less than satisfactory result from this type of technology. You can view the test results on their website, www.krown.ca.

See our reccomnded rustproofing locations and more information on our rustproofing page.

Can I Donate My Old Car?

Due to the (age / condition / high kilometres) of your vehicle it has minimal value as a used car. If you are just looking to dispose of this vehicle, one worthwhile way to accomplish this would be to donate the vehicle to the Canadian Kidney Foundation which has operated Kidney Carlines for many years.

They will collect your car and issue you a tax receipt for $300. (or the value that your car bring at auction). If the car is not sold at auction it will be sent to a automobile recycler.

You can contact them at 1-866-788-2277 or visit their website.

My Lease is Ending, What Should I Do If My Car is Damaged?

We would suggest that you have your own mechanic inspect the vehicle for excess wear and tear - like tires, brakes, exhaust system, etc. If the vehicle will be able to pass a safety inspection, then the leasing company should have nothing to complain about mechanically. Having your garage do the work that is needed will be less expensive than what the dealer will charge. Take pictures of the tire treads and the windshield (for stone chips and cracks) so that you can document their condition.

A good body shop may be able to buff out minor scraps and scratches in the paint. Ask for a written estimate before you okay the work. Small dents that have not cracked the paint finish can often be pulled out as well. The idea would be to minimise the damage that they see when the car is returned. They may let some minor things go that they would not let go if you returned the car in it's present condition. Again, take pictures of the body after you have repaired whatever damage you can.