It's time for Canada to revise its vehicle fuel consumption ratings
November 28, 2011 It`s time for Canada to revise its official fuel consumption ratings for new vehicles. Identical vehicles sold ... >> READ MORE


Toyota Yaris Control Arm Failures
October 2011 The APA is investigating reports of failing front suspension control arm bolts on the 2006 to 2010 Yaris. The cause appears to be corrosion. Symptoms reported by consumers include a thum ... >> READ MORE


Automobile Protection Association vs. Toyota Canada
September 30th, 2011 The deadline for submitting a claim in this class action has now passed. The Quebec Court of Appeal ruled that fees charged by Toyota to transfer an extended warranty to a subseq ... >> READ MORE


Class action (Petro-Canada, Imperial Oil Limited/Esso, Shell Canada Products, Ultramar Ltd. and Irving Oil Inc.)
  A study conducted between 1999 and 2007 published by Measurement Canada (the government body that ensures the accuracy of measuring inst ... >> READ MORE


Majority of repair shops unable to pass a simple test in the latest APA auto repair investigation.
April 9, 2011. Majority of repair shops unable to pass a simple test in the latest APA auto repair investigation. Thirty percent: that’s the percentage of repair shops that passed a simple tes ... >> READ MORE


April 2011: Mercedes-Benz and smart drop warranty transfer fees in Quebec
April 2011: Mercedes-Benz and smart drop warranty transfer fees in Quebec On April 4, 2011, Mercedes-Benz Canada’s Warranty Manager, George Moffat, agreed to a request from the APA to drop the ... >> READ MORE


New car advertising: open season on consumers
New car advertising: open season on consumers 292, boul. Saint-Joseph Ouest Montréal (Québec) H2V 2N7 Telephone: (514) 272-5555 / Fax: (514) 273-0797 Web site: www.apa.ca   ... >> READ MORE


AUTO RETAILING 2002 - Edmonton
Edmonton Report W-FIVE/APA AUTO RETAILING INVESTIGATION   MANUFACTURER DEALER ... >> READ MORE


AUTO RETAILING 2002 - Montreal
Montreal Report W-FIVE/APA AUTO RETAILING INVESTIGATION MANUFACTURER DEALER VEHICLE RATING ... >> READ MORE


AUTO RETAILING 2002 - Vancouver
Vancouver Report W-FIVE/APA AUTO RETAILING INVESTIGATION   MANUFACTURER DEALER ... >> READ MORE


AUTO RETAILING 2002 - Toronto
Toronto Report W-FIVE/APA AUTO RETAILING INVESTIGATION   MANUFACTURER DEALER ... >> READ MORE


The Automobile Protection Association released its 2007 new vehicle ratings today
March 21, 2007 The Automobile Protection Association released its 2007 new vehicle ratings today. The release coincides with the publication of Autos 2007, the annual car guide published jointly with ... >> READ MORE


Toronto Star Wheels: APA's Used Car Investigation, March 6th, 2010
News Release APA catches shady dealers in the act Mar 06, 2010 Courtesy of Toronto Star Wheels, Mark Toljagic.   ... >> READ MORE


Report on the APA Used Car Dealer Investigation with CTV's W-FIVE
April 28, 2007 - The Automobile Protection Association released the results of its latest undercover investigation of used car dealerships today. Posing as ordinary consumers, APA mystery shoppers vis ... >> READ MORE


Class action Garantie Universelle
Press release - Option Consommateurs (French only) Long notice (French only) Short notice (French only)   ... >> READ MORE


Quebec, a "distinct" market in America
For Immediate Release March 22, 2006 After an uninterrupted 16 year run in which each year’s new vehicles were heavier and more powerful than the year before, the automakers are finally turnin ... >> READ MORE


Important Notice for Consumers Residing in Québec
If you have experienced an intake manifold or head gasket related problem with your vehicle, the recent Superior Court decision in François Lallier vs Volkswagen Canada Inc. (500-06-000235-040) ... >> READ MORE


Results from latest APA investigation
For Immediate Release The Automobile Protection Association released the results of its latest undercover investigation today. For this year’s investigation, the APA paid special attention to ... >> READ MORE


Undercover investigation of repair shops
November 30, 2004 The Automobile Protection Association released the results of its latest undercover investigation of repair shops today. APA mystery shoppers tested 23 auto repair shops in Greater ... >> READ MORE


APA files a class action in Quebec against Ford over defective steering
For Immediate Release Montreal, September 27 2004 - The Automobile Protection Association (APA) announced that it has filed a motion to authorize a class action in Quebec against the Ford Motor Compa ... >> READ MORE


APA Used Car Investigation - March 24, 2004
March 24, 2004 The Automobile Protection Association released the results of its latest undercover investigation today. APA mystery shoppers visited 30 dealers selling used vehicles in the Montreal a ... >> READ MORE


Class actions filed against two automakers in Quebec - March 4, 2004
The Automobile Protection Association announced the filing of motions to authorize class actions against two automakers today, for failing to cover some of the costs related to recalls of their vehicl ... >> READ MORE


The Complete Canadian Used Car Guide 2004
As part of the APA's aim to empower you, the consumer , by giving you the facts you need to make informed decisions, we've published The Complete Canadian Used Car Guide 2004. Written by APA preside ... >> READ MORE


Class Action Suit Authorized Against Shell Oil -- July 18, 2003
A class action lawsuit against Shell was authorized for consumers in Québec on July 18, 2003. From March 2001 to March 2002, Shell included an additive to its regular-grade "Bronze" ... >> READ MORE


APA Auto Repair Investigation - April 2003
April 11, 2003 FOR IMMEDIATE RELEASE Fifty one percent - that`s the likelihood of paying for unnecessary repairs in the latest cross Canada investigation of repair shops conducted by the Automobile ... >> READ MORE


The Complete Canadian Used Car Guide 2003
As part of the APA's aim to empower you, the consumer , by giving you the facts you need to make informed decisions, we've published The Complete Canadian Used Car Guide 2003. Written by APA presi ... >> READ MORE


2001 to 2003 APA Auto Repair Investigation Overall Results
Over the past three years the APA visited 127 repair shops. The overall results speak for themselves. Only 55 % received a passing grade. Car dealers faired better than the tire and tune-up chains. Tr ... >> READ MORE


Automobile Protection Association Mystery Car on the Road Again - May 2002
One in three -- that`s the chance of overpaying for auto repairs according to a recent investigation by the Automobile Protection Association. Using a specially prepared car, APA researchers visited 3 ... >> READ MORE


AUTO RETAILING 2002 - April 2002
Consumers in Western Canada better watch out when they shop for a new car, according to the results of the latest undercover probe released by the Automobile Protection Association. A report on the an ... >> READ MORE


The Results of APA's National Investigation of New Car Dealers - January 2000
Mystery Shopper Probe: Car Dealers Caught in the ACT January 2000 The Automobile Protection Association released the results of its latest undercover probe today. A report on the investigation whi ... >> READ MORE


The APA's report on Ontario's DriveClean Program - January 2000
APA Probe -- Critical of Ontario's DriveClean Emissions Testing Program JANUARY 2000 The Automobile Protection Association wrote Ontario Environment Minister Tony Clement today to request an overha ... >> READ MORE


APA Auto Repair Investigation - May 2001
Automobile Protection Association Mystery Car Strikes Again MAY 2001 The Automobile Protection Association released the results of its latest undercover investigation today. A specially prepared F ... >> READ MORE