Complaints

This section lists the most common vehicle issues reported by consumers in Canada

We have purposely built out this list of vehicle complaints, questions, and topics to highlight those that are frequently reported to us by email and phone.

When a specific issue arises repeatedly, the APA considers it an important topic and proceeds to thoroughly investigate it. In some cases, the aggregation of these complaints from various owners can even lead to collective legal actions. Here you will find concrete examples of complaints that we regularly receive, as well as the responses from APA Staff to the owners of affected vehicles.

This section is updated regularly to inform the public of the latest developments and steps we take to defend and protect your rights as a consumer.

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