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April 26, 2020
Debbie Arnold
Registered Insurance Broker
Group Business Development
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April 17, 2020
My warranty is about to expire and I can`t get service
Hyundai recently extended all warranties
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March 31, 2020
1) I want relief from my car payments
The automaker financing companies that have policies in r
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By Debbie Arnold of Sound Insurance
February 6, 2020
“I’ve been licensed over 20 years, I have no accidents or tickets
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Paul Babarik.
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By Debbie Arnold of Sound Insurance
November 15, 2019
I hate to say it, but summer is over. With winter around the
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Erica Alini - Global News | October 26, 2019.
George Iny recalled a woman who wrote in saying she was paying around $550 a month for her new 2
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Ross McLaughlin - CTV Vancouver | September 10, 2019.
It was an unfortunate mistake that left Mike Pineda stranded by the side of the road in M
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Lorraine Sommerfeld - driving.ca | September 9, 2019.
I got a note in my mailbox a couple of weeks ago from a place that sells windows. They wa
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CBC News- Yvonne Colbert | September 5, 2019.
A national consumer advocacy organization is calling on Toyota Canada to be transparent about par
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CBC News- Yvonne Colbert | August 29, 2019.
It`s been 57 days and counting since Halifax resident Catrina Brown took her leased Toyota Rav4 to
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By Debbie Arnold of Sound Insurance
August 15, 2019
As we progress through 2019, automobile and property insurance p
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By Debbie Arnold of Sound Insurance
April 22, 2019
Contrary to the Liberal government’s 2013 mandate to reduce
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April 7th, 2019 [Updated April 10th]
Did you receive an offer for your recalled 2007-2011 CR-V? The APA wants
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April 4th, 2019
Hyundai and Kia Canada issued important "Product Improvement Campaigns" covering 2011-2018 models with
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By Debbie Arnold of Sound Insurance
As of January 1, 2019, prohibited use of a hand-held device will now carry a 3-day suspension and a $1000 f
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By Debbie Arnold of Sound Insurance - March, 2018
To Shop or not to shop.... That is a loaded question! Here`s some tips to help you.
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September 2017
APA launches the 2017 season of the Lemon-Aid Car Show throughout Ontario, with partial availability in the rest of Canada
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Presentation by the Automobile Protection Association - May 9, 2017.
George Iny, Executive Director
Senate Sta
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By Debbie Arnold of Sound Insurance - April 21, 2017.
Despite assurances that Ontario automobile premiums will reduce, you’re receiving y
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December 20, 2016
This past Monday, Volkswagen Canada announced more details to their settlement program for owners of 2.0-litre TDI VW and Aud
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Clarance Ditlo
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June 28, 2016
NOTICE: STATUS OF PROPOSED NATIONAL CLASS ACTIONS RELATED TO EMISSIONS CERTIFICATION AND COMPLIANCE OF VOLKSWAGEN AND AUDI DIESEL
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June 23, 2016
On May 5, 2016, Fiat Chrysler Automobiles (FCA) finally responded to pressure from both Transport Canada and the public to "
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May 26, 2016
Eli Melnick is a regular guest on the APA`s Lemon Aid Car Show, and owner of APA Start Auto Electric, a repair shop accredited by
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May 25, 2016
Beginning with the 2015 model year, the Canadian government introduced corrections to the lab tests for fuel consumption ratings.
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April 21, 2016
Read the latest update
On April 21, VW diesel owners waited to finally find out how their vehicles would become emi
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April 11, 2016
A recent APA vehicle test day provided new insight into the correlation of real-world fuel economy with Canada`s published fuel
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December 15, 2015
The recent drop in the Canadian dollar, now trading around 70 cents U.S., could lead to a round of price increases. Based on
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December 15, 2015 - Updated January 2016
Read the latest update
An internal investigation at Volkswagen that granted immunity
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December 2, 2015.
As of January 1, 2016, Ontario residents who put winter tires on their vehicles are eligible for a 5% discount on their auto
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November 9, 2015
Read the latest update
Volkswagen burned through more of its brand equity, with a new Notice of Violation issued
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October 16, 2015
Read the latest update
On September 25 the APA Newsletter overed the controversy over the discovery that 2009-201
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September 25, 2015
Read the latest update
Last Friday, the United States Environmental Protection Agency (EPA) revealed that compu
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A recent CBC News investigation highlighted the large numbers of vehicles with outstanding recalls running on Canadian roads. In the the United States,
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New Car Buying Service
APA’s new car buying se
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FOR IMMEDIATE RELEASE
March 17, 2015
2015 APA Lemon-Aid New Vehicle Ratings
The Automobile Protection Association (APA) announced its 2015 new car ratings today, available in English on the Associ
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In October, the APA won a landmark decision from the Supreme Court of Canada. In a six-to-one decision the Court allowed the APA
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Days after he bought a used 2010 Infiniti EX35 from a Nissan dealer, Daniel St. Onge realised the odometer was adding kilometers too quickly.
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CBC`s the Fifth Estate recently aired an investigation that demonstrated the consequences of placing cost control over safety, when General Motors bega
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Directed LLC recalls Directed Remote Start Systems and interface modules.
Recall includes 883,545 remote start products sold between January 2009 and June 2014..
Important links:
CBC News article
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News Release
For immediate release
March 20, 2013
APA`s 2013 New Car Ratings now online
The Automobile Protection Association released its Lemon-Aid 2013 new car ratings today. The APA&rsqu
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November 2012
Hyundai and Kia restate fuel consumption on 2011-2013 models and compensate owners
Hyundai and Kia Canada will be compensating owners of sev
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DANIEL THOUIN AND APA VS ULTRAMAR LTD AND OTHERS
Case no. 200-06-000135-114.
Update on the APA’s Class
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November 2012
American Suzuki Motor Corporation announced that it has filed for bankruptcy and will stop selling cars in the United States. The company intends to continue selling motorcycles, ATVs
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The Ontario Motor Vehicle Industry Council (OMVIC) issued a warning about flood-damaged U.S. vehicles entering the Canadian market. The registration
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August 2012
Suzuki dealers in Canada are in trouble. Canadian sales have dropped by more than 50 percent in the last four years, and dealers have been closing their doors, including Ontario`s largest
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November 28, 2011
It`s time for Canada to revise its official fuel consumption ratings for new vehicles. Identical vehicles sold
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October 2011
The APA is investigating reports of failing front suspension control arm bolts on the 2006 to 2010 Yaris. The cause appears to be corrosion. Symptoms reported by consumers include a thum
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September 30th, 2011
The deadline for submitting a claim in this class action has now passed. The Quebec Court of Appeal ruled that fees charged by Toyota to transfer an extended warranty to a subseq
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The motion to authorise this cla
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April 9, 2011.
Majority of repair shops unable to pass a simple test in the latest APA auto repair investigation.
Thirty percent: that’s the percentage of repair shops that passed a simple tes
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April 2011: Mercedes-Benz and smart drop warranty transfer fees in Quebec
On April 4, 2011, Mercedes-Benz Canada’s Warranty Manager, George Moffat, agreed to a request from the APA to drop the
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New car advertising: open season on consumers
292, boul. Saint-Joseph Ouest
Montréal (Québec) H2V 2N7
Telephone: (514) 272-5555 / Fax: (514) 273-0797
Web site: www.apa.ca
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Edmonton Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
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Montreal Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
VEHICLE
RATING
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Vancouver Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
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Toronto Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
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March 21, 2007
The Automobile Protection Association released its 2007 new vehicle ratings today. The release coincides with the publication of Autos 2007, the annual car guide published jointly with
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April 28, 2007 - The Automobile Protection Association released the results of its latest undercover investigation of used car dealerships today. Posing as ordinary consumers, APA mystery shoppers vis
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Long notice (French only)
Short notice (French only)
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For Immediate Release
March 22, 2006
After an uninterrupted 16 year run in which each year’s new vehicles were heavier and more powerful than the year before, the automakers are finally turnin
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If you have experienced an intake manifold or head gasket related problem with your vehicle, the recent Superior Court decision in François Lallier vs Volkswagen Canada Inc. (500-06-000235-040)
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For Immediate Release
The Automobile Protection Association released the results of its latest undercover investigation today. For this year’s investigation, the APA paid special attention to
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November 30, 2004
The Automobile Protection Association released the results of its latest undercover investigation of repair shops today. APA mystery shoppers tested 23 auto repair shops in Greater
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For Immediate Release
Montreal, September 27 2004 - The Automobile Protection Association (APA) announced that it has filed a motion to authorize a class action in Quebec against the Ford Motor Compa
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March 24, 2004
The Automobile Protection Association released the results of its latest undercover investigation today. APA mystery shoppers visited 30 dealers selling used vehicles in the Montreal a
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The Automobile Protection Association announced the filing of motions to authorize class actions against two automakers today, for failing to cover some of the costs related to recalls of their vehicl
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As part of the APA`s aim to empower you, the consumer , by giving you the facts you need to make informed decisions, we`ve published The Complete Canadian Used Car Guide 2004.
Written by APA preside
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A class action lawsuit against Shell was authorized for consumers in Québec on July 18, 2003.
From March 2001 to March 2002, Shell included an additive to its regular-grade "Bronze"
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April 11, 2003
FOR IMMEDIATE RELEASE
Fifty one percent - that`s the likelihood of paying for unnecessary repairs in the latest cross Canada investigation of repair shops conducted by the Automobile
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As part of the APA`s aim to empower you, the consumer , by giving you the facts you need to make informed decisions, we`ve published The Complete Canadian Used Car Guide 2003.
Written by APA presi
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Over the past three years the APA visited 127 repair shops. The overall results speak for themselves. Only 55 % received a passing grade. Car dealers faired better than the tire and tune-up chains. Tr
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One in three -- that`s the chance of overpaying for auto repairs according to a recent investigation by the Automobile Protection Association. Using a specially prepared car, APA researchers visited 3
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Consumers in Western Canada better watch out when they shop for a new car, according to the results of the latest undercover probe released by the Automobile Protection Association. A report on the an
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Mystery Shopper Probe:
Car Dealers Caught in the ACT
January 2000
The Automobile Protection Association released the results of its latest undercover probe today. A report on the investigation whi
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APA Probe -- Critical of Ontario's DriveClean Emissions Testing Program
JANUARY 2000
The Automobile Protection Association wrote Ontario Environment Minister Tony Clement today to request an overha
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Automobile Protection Association
Mystery Car Strikes Again
MAY 2001
The Automobile Protection Association released the results of its latest undercover investigation today. A specially prepared F
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