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May 3, 2022
The APA has received a small number of troubling complaints on 2019-2020 RAV4 Hybrid SUVs. Some owners of these relatively new vehi
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George Iny
March 11, 2022
Are you currently leasing a vehicle? The dramatic increase in used car prices over the last year may hav
... >> READ MORE
George Iny
February 22, 2022
Car rental rates before the pandemic were artificially low and had offered excellent value for many y
... >> READ MORE
George Iny
October 22, 2021
Media reports have mentioned possible shortages of winter tires this year, a consequence of the supply
... >> READ MORE
Ron Corbett & George Iny
June 2021
Vehicle inventories are way down in 2021, with strong demand for new and used vehicles and
... >> READ MORE
April 26, 2021
Debbie Arnold
Registered Insurance Broker
Group Business Development Manager
... >> READ MORE
May 2021
On May 4, the Quebec Superior Court authorised a class action against Nissan Canada over defective CVT automatic transmi
... >> READ MORE
April 9th, 2021
Loewenthal (the “Plaintiff”) vs Sirius XM Radio et al (the “Defendants”)
Ont
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February 26th, 2021
Hyundai and Kia Canada issued important recalls and "Product Improvement Campaigns" c
... >> READ MORE
March 2, 2021
The APA has been receiving inquiries from consumers who are unsure about a notice they have received relating to an Interac trans
... >> READ MORE
December 21, 2020
This topic has been updated. Read our update from May 4th, 2021 here.
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December 21, 2020
In early December the APA began receiving inquiries from consumers who had received a notice of a proposed clas
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December 15, 2020
Debbie Arnold
Registered Insurance Broker
Group Business Development Manager
... >> READ MORE
November 20, 2020
The Center for Auto Safety in Washington DC recently celebrated its 50th anniversary. The Center is the APA`s A
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November 20, 2020
In January 2018, the Automobile Protection Association and Denis Gaudreau filed a motion to authorize a class action against
... >> READ MORE
October 6, 2020
Consumers who purchased a vehicle from a dealer after the onset of COVID-19 awarded car dealers a score of 8/10 f
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August 6, 2020
Debbie Arnold
Registered Insurance Broker
Group Business Development
... >> READ MORE
June 22, 2020
Debbie Arnold
Registered Insurance Broker
Group Business Development
... >> READ MORE
2011-2017 Tacoma
2012 Tacoma
... >> READ MORE
June 3, 2020
Car dealership sales departments in Ontario and Quebec have reopened with social distancing and public health measures in place to
... >> READ MORE
April 26, 2020
Debbie Arnold
Registered Insurance Broker
Group Business Development
... >> READ MORE
April 17, 2020
My warranty is about to expire and I can`t get service
Hyundai recently extended all warranties
... >> READ MORE
March 31, 2020
1) I want relief from my car payments
The automaker financing companies that have policies in r
... >> READ MORE
By Debbie Arnold of Sound Insurance
February 6, 2020
“I’ve been licensed over 20 years, I have no accidents or tickets
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Paul Babarik.
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By Debbie Arnold of Sound Insurance
November 15, 2019
I hate to say it, but summer is over. With winter around the
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Erica Alini - Global News | October 26, 2019.
George Iny recalled a woman who wrote in saying she was paying around $550 a month for her new 2
... >> READ MORE
Ross McLaughlin - CTV Vancouver | September 10, 2019.
It was an unfortunate mistake that left Mike Pineda stranded by the side of the road in M
... >> READ MORE
Lorraine Sommerfeld - driving.ca | September 9, 2019.
I got a note in my mailbox a couple of weeks ago from a place that sells windows. They wa
... >> READ MORE
CBC News- Yvonne Colbert | August 29, 2019.
It`s been 57 days and counting since Halifax resident Catrina Brown took her leased Toyota Rav4 to
... >> READ MORE
By Debbie Arnold of Sound Insurance
August 15, 2019
As we progress through 2019, automobile and property insurance p
... >> READ MORE
By Debbie Arnold of Sound Insurance
April 22, 2019
Contrary to the Liberal government’s 2013 mandate to reduce
... >> READ MORE
April 7th, 2019 [Updated April 10th]
When Honda refuses to fix a recalled CR-V, it gets to decide how much it`s worth
Yvonne Colbe
... >> READ MORE
April 4th, 2019
Read the February 2021 update here.
Hyundai and Kia Canada issued important "Product Improvement Campaigns&qu
... >> READ MORE
By Debbie Arnold of Sound Insurance
As of January 1, 2019, prohibited use of a hand-held device will now carry a 3-day suspension and a $1000 f
... >> READ MORE
By Debbie Arnold of Sound Insurance - March, 2018
To Shop or not to shop.... That is a loaded question! Here`s some tips to help you.
... >> READ MORE
September 2017
APA launches the 2017 season of the Lemon-Aid Car Show throughout Ontario, with partial availability in the rest of Canada
... >> READ MORE
Presentation by the Automobile Protection Association - May 9, 2017.
George Iny, Executive Director
Senate Sta
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By Debbie Arnold of Sound Insurance - April 21, 2017.
Despite assurances that Ontario automobile premiums will reduce, you’re receiving y
... >> READ MORE
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December 20, 2016
This past Monday, Volkswagen Canada announced more details to their settlement program for owners of 2.0-litre TDI VW and Aud
... >> READ MORE
Clarance Ditlo
... >> READ MORE
June 28, 2016
NOTICE: STATUS OF PROPOSED NATIONAL CLASS ACTIONS RELATED TO EMISSIONS CERTIFICATION AND COMPLIANCE OF VOLKSWAGEN AND AUDI DIESEL
... >> READ MORE
June 23, 2016
On May 5, 2016, Fiat Chrysler Automobiles (FCA) finally responded to pressure from both Transport Canada and the public to "
... >> READ MORE
May 26, 2016
Eli Melnick is a regular guest on the APA`s Lemon Aid Car Show, and owner of APA Start Auto Electric, a repair shop accredited by
... >> READ MORE
May 25, 2016
Beginning with the 2015 model year, the Canadian government introduced corrections to the lab tests for fuel consumption ratings.
... >> READ MORE
April 21, 2016
Read the latest update
On April 21, VW diesel owners waited to finally find out how their vehicles would become emi
... >> READ MORE
April 11, 2016
A recent APA vehicle test day provided new insight into the correlation of real-world fuel economy with Canada`s published fuel
... >> READ MORE
December 15, 2015
The recent drop in the Canadian dollar, now trading around 70 cents U.S., could lead to a round of price increases. Based on
... >> READ MORE
December 15, 2015 - Updated January 2016
Read the latest update
An internal investigation at Volkswagen that granted immunity
... >> READ MORE
December 2, 2015.
As of January 1, 2016, Ontario residents who put winter tires on their vehicles are eligible for a 5% discount on their auto
... >> READ MORE
November 9, 2015
Read the latest update
Volkswagen burned through more of its brand equity, with a new Notice of Violation issued
... >> READ MORE
October 16, 2015
Read the latest update
On September 25 the APA Newsletter overed the controversy over the discovery that 2009-201
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September 25, 2015
Read the latest update
Last Friday, the United States Environmental Protection Agency (EPA) revealed that compu
... >> READ MORE
A recent CBC News investigation highlighted the large numbers of vehicles with outstanding recalls running on Canadian roads. In the the United States,
... >> READ MORE
New Car Buying Service
APA’s new car buying se
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FOR IMMEDIATE RELEASE
March 17, 2015
2015 APA Lemon-Aid New Vehicle Ratings
The Automobile Protection Association (APA) announced its 2015 new car ratings today, available in English on the Associ
... >> READ MORE
In October, the APA won a landmark decision from the Supreme Court of Canada. In a six-to-one decision the Court allowed the APA
... >> READ MORE
Days after he bought a used 2010 Infiniti EX35 from a Nissan dealer, Daniel St. Onge realised the odometer was adding kilometers too quickly.
... >> READ MORE
CBC`s the Fifth Estate recently aired an investigation that demonstrated the consequences of placing cost control over safety, when General Motors bega
... >> READ MORE
Directed LLC recalls Directed Remote Start Systems and interface modules.
Recall includes 883,545 remote start products sold between January 2009 and June 2014..
Important links:
CBC News article
... >> READ MORE
News Release
For immediate release
March 20, 2013
APA`s 2013 New Car Ratings now online
The Automobile Protection Association released its Lemon-Aid 2013 new car ratings today. The APA&rsqu
... >> READ MORE
November 2012
Hyundai and Kia restate fuel consumption on 2011-2013 models and compensate owners
Hyundai and Kia Canada will be compensating owners of sev
... >> READ MORE
DANIEL THOUIN AND APA VS ULTRAMAR LTD AND OTHERS
Case no. 200-06-000135-114.
Update on the APA’s Class
... >> READ MORE
November 2012
American Suzuki Motor Corporation announced that it has filed for bankruptcy and will stop selling cars in the United States. The company intends to continue selling motorcycles, ATVs
... >> READ MORE
The Ontario Motor Vehicle Industry Council (OMVIC) issued a warning about flood-damaged U.S. vehicles entering the Canadian market. The registration
... >> READ MORE
August 2012
Suzuki dealers in Canada are in trouble. Canadian sales have dropped by more than 50 percent in the last four years, and dealers have been closing their doors, including Ontario`s largest
... >> READ MORE
November 28, 2011
It`s time for Canada to revise its official fuel consumption ratings for new vehicles. Identical vehicles sold
... >> READ MORE
October 2011
The APA is investigating reports of failing front suspension control arm bolts on the 2006 to 2010 Yaris. The cause appears to be corrosion. Symptoms reported by consumers include a thum
... >> READ MORE
September 30th, 2011
The deadline for submitting a claim in this class action has now passed. The Quebec Court of Appeal ruled that fees charged by Toyota to transfer an extended warranty to a subseq
... >> READ MORE
The motion to authorise this cla
... >> READ MORE
April 9, 2011.
Majority of repair shops unable to pass a simple test in the latest APA auto repair investigation.
Thirty percent: that’s the percentage of repair shops that passed a simple tes
... >> READ MORE
April 2011: Mercedes-Benz and smart drop warranty transfer fees in Quebec
On April 4, 2011, Mercedes-Benz Canada’s Warranty Manager, George Moffat, agreed to a request from the APA to drop the
... >> READ MORE
New car advertising: open season on consumers
292, boul. Saint-Joseph Ouest
Montréal (Québec) H2V 2N7
Telephone: (514) 272-5555 / Fax: (514) 273-0797
Web site: www.apa.ca
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Edmonton Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
... >> READ MORE
Montreal Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
VEHICLE
RATING
... >> READ MORE
Vancouver Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
... >> READ MORE
Toronto Report
W-FIVE/APA AUTO RETAILING INVESTIGATION
MANUFACTURER
DEALER
... >> READ MORE
March 21, 2007
The Automobile Protection Association released its 2007 new vehicle ratings today. The release coincides with the publication of Autos 2007, the annual car guide published jointly with
... >> READ MORE
April 28, 2007 - The Automobile Protection Association released the results of its latest undercover investigation of used car dealerships today. Posing as ordinary consumers, APA mystery shoppers vis
... >> READ MORE
Long notice (French only)
Short notice (French only)
... >> READ MORE
For Immediate Release
March 22, 2006
After an uninterrupted 16 year run in which each year’s new vehicles were heavier and more powerful than the year before, the automakers are finally turnin
... >> READ MORE
If you have experienced an intake manifold or head gasket related problem with your vehicle, the recent Superior Court decision in François Lallier vs Volkswagen Canada Inc. (500-06-000235-040)
... >> READ MORE
For Immediate Release
The Automobile Protection Association released the results of its latest undercover investigation today. For this year’s investigation, the APA paid special attention to
... >> READ MORE
November 30, 2004
The Automobile Protection Association released the results of its latest undercover investigation of repair shops today. APA mystery shoppers tested 23 auto repair shops in Greater
... >> READ MORE
For Immediate Release
Montreal, September 27 2004 - The Automobile Protection Association (APA) announced that it has filed a motion to authorize a class action in Quebec against the Ford Motor Compa
... >> READ MORE
March 24, 2004
The Automobile Protection Association released the results of its latest undercover investigation today. APA mystery shoppers visited 30 dealers selling used vehicles in the Montreal a
... >> READ MORE
The Automobile Protection Association announced the filing of motions to authorize class actions against two automakers today, for failing to cover some of the costs related to recalls of their vehicl
... >> READ MORE
As part of the APA`s aim to empower you, the consumer , by giving you the facts you need to make informed decisions, we`ve published The Complete Canadian Used Car Guide 2004.
Written by APA preside
... >> READ MORE
A class action lawsuit against Shell was authorized for consumers in Québec on July 18, 2003.
From March 2001 to March 2002, Shell included an additive to its regular-grade "Bronze"
... >> READ MORE
April 11, 2003
FOR IMMEDIATE RELEASE
Fifty one percent - that`s the likelihood of paying for unnecessary repairs in the latest cross Canada investigation of repair shops conducted by the Automobile
... >> READ MORE
As part of the APA`s aim to empower you, the consumer , by giving you the facts you need to make informed decisions, we`ve published The Complete Canadian Used Car Guide 2003.
Written by APA presi
... >> READ MORE
Over the past three years the APA visited 127 repair shops. The overall results speak for themselves. Only 55 % received a passing grade. Car dealers faired better than the tire and tune-up chains. Tr
... >> READ MORE
One in three -- that`s the chance of overpaying for auto repairs according to a recent investigation by the Automobile Protection Association. Using a specially prepared car, APA researchers visited 3
... >> READ MORE
Consumers in Western Canada better watch out when they shop for a new car, according to the results of the latest undercover probe released by the Automobile Protection Association. A report on the an
... >> READ MORE
Mystery Shopper Probe:
Car Dealers Caught in the ACT
January 2000
The Automobile Protection Association released the results of its latest undercover probe today. A report on the investigation whi
... >> READ MORE
APA Probe -- Critical of Ontario's DriveClean Emissions Testing Program
JANUARY 2000
The Automobile Protection Association wrote Ontario Environment Minister Tony Clement today to request an overha
... >> READ MORE
Automobile Protection Association
Mystery Car Strikes Again
MAY 2001
The Automobile Protection Association released the results of its latest undercover investigation today. A specially prepared F
... >> READ MORE
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